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Tamperproof: Securing Medication Reconciliation

What You Need to Know to Improve Adherence and Enhance Patient Safety

Tuesday, November 15, 2011
2:00-3:30 p.m. (EST)

About the Webinar

Program Objectives

Webinar Will Answer These Questions

Attend from your desktop or conference room. Invite your whole team to attend at one low price.

Rates: $249 per location (special rate for solo practitioners and the military. Please call 301-354-1769 for promo code)

Since 2000, the Food and Drug Administration (FDA) has received thousands of reports of medication errors. According to The Joint Commission’s Journal on Quality and Patient Safety, “more than 40 percent of medication errors are believed to result from inadequate reconciliation in handoffs during admission, transfer and discharge of patients.”

One of the solutions for curbing this trend is to create a process to reconcile medication as patients transition through the healthcare system. According to URAC's PCHCH Achievement Guide, medication reconciliation is the process of creating the most accurate list possible of all medications a patient is taking – including drug name, dosage, frequency and route – and comparing that list against the physician's admission, transfer and/or discharge orders, with the goal of providing correct medications to the patient at all transition points.

By attending this training session you will be able to:

Define medication reconciliation.
Explain the importance of incorporating medication reconciliation to improve adherence to the treatment and ensure patient safety.
Implement a plan to reconcile medication at every interface of care.
Learn about the tools and resources to assist practitioners with medication reconciliation.
Describe the potential for medication errors and patient harm if medication histories are inaccurate and/or incomplete and are subsequently used to generate medication regimens for hospitalized patients.

About the Webinar

A 2006 Institute of Medicine report estimated the cost of medication errors at more than $3.5 billion a year. In April 2007, the Agency for Healthcare Research and Quality released a report showing that the number of people treated for problems related to medication errors is rising. In 2008, 1.9 million people became sick or were injured from medication side effects or because they took or were given the wrong drug or dose.

Mounting evidence proves medication reconciliation to be a critical activity in reducing re-admissions, ER visits and medication errors. Recognizing the importance and complexity of medication reconciliation, the American Medical Association (AMA) convened an expert panel of physicians and pharmacists from across the United States to address medication reconciliation in the context of medication safety and, specifically, the physician’s role in medication reconciliation.

They determined through their discussion that medication reconciliation is essential to optimize the safe and effective use of medications. It is one element in the process of therapeutic use of medications and medication management for which physicians are ultimately held legally accountable.

Yet, questions remain as to when and by whom medication reconciliation should be done. According to the Agency for Healthcare Research and Quality, medication reconciliation should be done at every transition of care in which new medications are ordered or existing orders are rewritten. Professionals at the point of care need to own the process in order to ensure consumer safety.

Help is on the way for professionals who seek to improve the process. Through the Recovery Act, the federal government and selected state government grants are funding health information exchanges (HIE) and are committing to tax refunds for hospitals and physicians who invest in electronic medical records.

Join us as we continue our series on the Patient Centered Health Care Home as a model to improve the delivery of care. One of the key duties of the PCHCH team will be to implement the process of medication reconciliation in the coordination of care. To learn about this important practice, gather your team to participate in a webinar where we will discuss medication reconciliation and how through application of the process, improvement in medication adherence and enhanced patient safety can be achieved.

Program Objectives

Define medication reconciliation.
Identify national patient safety strategies and quality initiatives in medication reconciliation.
Explore interdisciplinary competencies needed to successfully perform medication reconciliation.

Our Webinar Will Answer These Questions

What is medication reconciliation?
Who is responsible for medication reconciliation?
When should medication reconciliation be done?
How is medication reconciliation done?
What are the barriers to medication reconciliation?
What tools are available to reconcile medications?
What is the process if there are issues with medication found during the process?
What is the education process for practitioners, the healthcare team and the patient?
How should the process and outcome of the medication reconciliation be documented?
Are Accreditation Organizations requiring compliance with medication reconciliation?

Faculty

Christopher A. Keeys, PharmD, BCPS, RPH, is Co-Founder/President of Clinical Pharmacy Associates, Inc. and Co-Founder/CEO of MedNovations, Inc., is a licensed pharmacist, clinical pharmacist and educator who received his B.S. in Pharmacy from Howard University College of Pharmacy and a Doctor of Pharmacy degree from Philadelphia College of Pharmacy. He is board certified in Pharmacotherapy. Dr. Keeys completed his advanced training as a research intern with the Food and Drug Administration and as a clinician at the Washington Hospital Center.

Brooke Rawls, PharmD, RPH, is the Senior Vice President of Product Development and Clinical Initiatives at Physicians Pharmacy Alliance in Cary, NC. Dr. Rawls received her Doctor of Pharmacy Degree from Campbell University School of Pharmacy and completed post-doctoral training in Primary Care with Campbell University, Duke Family Medicine, and SR-AHEC. Dr. Rawls has built an extensive Medication Reconciliation program designed to evaluate and deliver patient medication regimen reviews and has clinical expertise in managing complex drug regimens. Dr. Rawls is also the Director of Pharmacy Programs for the Northern Piedmont Community Care Network of CCNC. She is a guest lecturer, and Adjunct Assistant Professor with Campbell University School of Pharmacy.

Moderator:
Anne Llewellyn RN-BC, MS, BHSA, CCM, CRRN
Editor in Chief, Case Management Products
Dorland Health, a Division of Access Intelligence

Who Should Attend

Physicians
Nurse Practitioners
Physician Assistants
Pharmacists
Nurse Case Managers
Social Workers

Quality Improvement Professionals
Behavioral Health Professionals
Managed Care Directors
Benefit Design Professionals
Practice Management Professionals
Patient Centered Medical Home Consultants

Purchase Options

Live Webcast Registration – $249 (per-site fee)
Webcast Recording on CD-ROM – $249
Live Webcast and CD-ROM – $299
special rate for solo practitioners and the military. Please call
301-354-1769 for promo code

About URAC

URAC has developed its Patient Centered Health Care Home (PCHCH) programs to educate and guide health care practices, and their sponsoring health plans, insurers and pilot programs through transformation into truly patient-centered health care homes. Learn more »

Questions?

For questions regarding the Webinar or to register by phone, contact Hope Kabik at 301-354-1769.

If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255.

For content questions regarding this Webinar, contact Anne Llewellyn at 954-254-2950 or email allewellyn@dorlandhealth.com.

*Dorland Health does not offer any refunds for the webinar. All sales are final.

How Does the Webinar Work?

The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet and are available to print out before the program. This is like a talk-radio program with visuals on the Web. You and your team will be able to have a live Q&A with all the speakers.

More details on webinar equipment and connections