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How To Implement a Medical Home

Strategies for Providers, Payers and Involved Practitioners

About the Webinar Program Objectives Webinar Will Answer These Questions Speakers Who Should Attend Purchase Options Continuing Education Questions About URAC

Attend from your desktop or conference room. Invite your whole team to view at one low price.   Rates: $249 per location (special rate for solo practitioners and the military. Please call 301-354-1769 for promo code) Each registration comes with access to the archived version of the program and the materials until December 31, 2011. Continuing Medical and Professional Education: This program is approved for 1.5 contact hour for physicians, nurse practitioners, nurses, disability management speciaists, social workers, certified case managers, psychologists, and licensed mental health counselors.

Trends to improve quality of care and contain escalating cost throughout the healthcare system have been fleeting and elusive. Over the past two decades the industry has seen double-digit cost increases while simultaneously witnessing a decline in clinical outcomes and patient satisfaction.

In the face of these challenges, a new model of care has emerged – the patient-centered health care home (PCHCH), which, at its heart, offers patients a point of entry into the healthcare system that ensures continuous and coordinated care. Through this model of highly coordinated care, which allows physicians, pharmacists, nurses, case managers and consumers to move away from the quick-fix approaches of the past, the goal is to reduce unnecessary costs through optimal utilization of resources and, in the end, to produce a healthier, more involved patient.

In this training session, brought to you by URAC, the leader in quality accreditation programs, you will hear from leaders in medical home development – from both payer and provider settings – in order to understand best practices for implementation, strategies for reimbursement and incentives, and the unique role of case managers within the PCHCH.

Join an enlightening, 90-minute training session on advancements in the medical home model and learn from frontline trendsetters how to make the PCHCH model work in your practice, organization or setting.
 

About the Webinar

The PCHCH is a coordinated approach to outpatient care based on seven principles (Sidorov, May, Case In Point, 2011):

• A personal physician
• Physician directed medical practice
• Whole person orientation
• Integrated, coordinated care
• Quality and safety emphasis
• Enhanced access
• Payment reform

When it is paired with health information technology, supporters suggest that the PCHCH’s personalized approach can transform the delivery of primary care. Initial studies on the impact on the PCHCH have been very promising. Some of the elements that are associated with success of the PCHCH include increased patient access to providers, the effective use of health information technology (such as patient tracking, predictive modeling, risk profiling, and decision support and quality improvement), meaningful incentive provider payments and dedicated care coordinators that are either on-site or are community based.

The Patient Centered Health Care Home Webinar delivers valuable insights for physicians interested in developing a patient centered medical home practice as well as case managers and other healthcare professional who are interested in using their skills and expertise to ensure efficient and effective care coordination.

The webinar brings together professionals at the point of care from both the payer and the provider side to share their successes with development and implementation of patient centered health care homes and the collaboration that has allowed them to achieve positive outcomes and improved patient and provider satisfaction. 

 

Program Objectives

• Define the purpose, goals and outcomes of the Patient Centered Health Care Home.
• Learn how providers can successfully implement the PCHCH model.
• Discover practical strategies for reimbursement and incentivizing (from the payer side).
• Explore the challenges facing both payers and providers in setting up a successful medical home.
• Explain the roles of healthcare team that make up the patient centered health care home, including case managers, the leaders in care coordination. 

Our Webinar Will Answer These Questions

• What research is there that shows the value of the PCHCH in today’s complex healthcare environment?
• What and how much value can the PCHCH bring a physician group in improving practice, streamlining processes and improving outcomes?
• How does the medical home improve the patient experience?
• How can the medical home reduce avoidable readmissions, enhance patient engagement, and improve adherence to treatment?
• What is the role of the case manager in the Medical Home?
• What are the core components of a Medical Home?
• What is the role of the payer in the Medical Home Model?
• What are some of the challenges and solutions that accompany the implementation of the Medical Home Model into a practice?

Faculty

Dr. Laura Long, MD, is Vice President of Clinical Quality and Health Management for Blue Cross and Blue Shield of South Carolina. She leads the company’s efforts in provider transparency initiatives, clinical quality improvement, health and disease management strategies programs, and clinical pharmacy management. Dr. Long previously served as chief medical officer and vice president of health services at BlueChoice® HealthPlan of South Carolina. A graduate of Duke University, she received her M.D. degree from the Medical College of Virginia and completed her residency at the University of South Carolina in preventive medicine and public health. She continues as a clinical assistant professor for USC in the department of family and preventive medicine, as well as maintaining an adjunct appointment to the department of internal medicine.

Jennifer O’Donnell, MHA, is the Director of Provider Services at Palmetto Primary Care Physicians (PPCP), a physician owned group established in 1997 with over 86 providers and 26 locations. She joined the group 4 years ago and is responsible for leading quality projects including Patient Centered Medical Homes, Case Management, Diabetes Education, Referrals, Bulk Imaging, ACO, and projects surrounding the Health Information Technology criteria. She was also responsible for PPCP providers receiving quality recognition for the Diabetes Recognition Program, the Heart Stroke Recognition Program, and the Patient Centered Medical Home (PCMH)- Level III from the National Committee for Quality Assurance (NCQA). In addition, she led PPCP’s PCMH pilot with Blue Cross Blue Shield (the first PCMH pilot in the state of South Carolina and only the second in the country that includes BCBS Federal patients).  Through her efforts and with the help of her team, PPCP was also qualified for Diabetes Education Accreditation Program through the American Association of Diabetes Educators (AADE) and the Physician Quality Reporting System (PQRS) through the Center for Medicaid and Medicare Services. Currently, she is working on process improvement initiatives involving care coordination and streamlining current processes to provide the practice with added efficiencies. Additionally, she is working on meaningful use criteria and helping her company lead an Accountable Care Organization.

Faye Martin Liner, BS, is a Case Manager for Palmetto Primary Care Physician’s Patient Centered Medical Homes Program. Trained in motivational interviewing and rapport building, Faye provides case management services for a patient population of nearly 1,000 and successfully integrates a coordinated care model within a group practice of 82 providers. Supporting the providers in process compliance and quality improvement, Faye represents a resource through which patient’s may enjoy enhanced communication  and increased connectivity with their providers, as well as numerous benefits including patient education materials and  pharmaceutical assistance. More importantly, Faye represents to our patients a source of support in both managing their chronic disease and overcoming the day to day challenges that often affect their lives.

Moderator:  Anne Llewellyn RN-BC, MS, BHSA, CCM, CRRN  Editor in Chief, Case Management Products  Dorland Health, a Division of Access Intelligence

 

Who Should Attend

Physicians Nurse Practitioners Physician Assistants Pharmacists Nurse Case Managers Social Workers

Quality Improvement Professionals Behavioral Health Professionals Managed Care Directors Benefit Design Professionals Practice Management Professionals Patient Centered Medical Home Consultants

Purchase Options

• Live Webcast Registration – $249 (per-site fee)
• Webcast Recording on CD-ROM – $249
• Live Webcast and CD-ROM – $299
• special rate for solo practitioners and the military. Please call
  301-354-1769 for promo code

About URAC

URAC has developed its Patient Centered Health Care Home (PCHCH) programs to educate and guide health care practices, and their sponsoring health plans, insurers and pilot programs through transformation into truly patient-centered health care homes. Learn more »

Continuing Medical and Professional Education

Physician: This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council of Continuing Medical and Professional Education through Joint Sponsorship of Science Care and Dorland Health. Science Care is accredited by the Accreditation Council for Continuing Medical Education to provide medical education for physicians. Credit Designation
Science Care designates this activity for a maximum of 1.5 AMA PRA Category 1 Credits(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Nurses: This program is approved for 1.5 contact hours for nurses by Commonwealth Educational Seminars (CES). As an APA approved provider, CES programs are accepted by the American Nurses Credentialing Center (ANCC). Every state Board of Nursing accepts ANCC approved programs except California and Iowa. However, CES is also an approved Continuing Education Provider by the California Board of Registered Nursing, (Provider Number CEP 15567) which is also accepted by the Iowa Board of Nursing

Certified Case Managers: This program is approved for 1.5 contact hours for case managers through the Commission for Case Manager Certification.

Disability Management Specialists: This program is approved for 1.5 contact hours through the Certification of Disability Management Specialists Commission.

Social Workers: This program is approved for 1.5 CE hours for Social Workers. Commonwealth Educational Seminars (CES) is approved as a provider for Social Work Continuing Education (ACE Provider #1117) by the Association of Social Work Boards (ASWB, 400 South Ridge Parkway, Ste B, Culpepper, VA 22701) www.aswb.org. ASWB Approval Period: 10/6/09-10/5/12.

Psychologists: Commonwealth Educational Services (CES) is approved by the American Psychological Association to sponsor continuing education for psychologists. Psychologists attending this program receive 1.5 CE hours credit. CES maintains responsibility for this program.

Licensed Mental Health Counselors/Certified Counselors: Commonwealth Educational Services (CES) is recognized by the National Board for Certified Counselors to offer CE credit. (#5596). The program is approved for 1.5 CE hours credit. We adhere to NBCC Continuing Education Guidelines. The following state Counseling Boards accept programs offered by NBCC approved providers as part of license renewal: AL, AK, AR, DE, FL, GA, IL, IN, IA, ID, IL, KY, LA, ME, MA, MT, ND, NE, NH, NM, NC, NV, OK, OR, RI, SD, TN, TX, WA, and WV./12.

Disclosure
As a provider accredited by the ACCME, Science Care must insure balance, independence, objectivity and scientific rigor in all its activities. All faculty participating in an educational activity provided by Science Care are required to disclose to the provider any relevant financial relationships with any commercial interest. Science Care must determine if the faculty’s relationship may influence the educational content with regard to exposition or conclusion and resolve any conflicts of interest prior to the commencement of the educational activity.

Disclaimer: The opinions and recommendations expressed by faculty, authors and other experts whose input is included in this program are their own and do not necessarily represent the viewpoint of Science Care or Dorland Health.

Unlabeled or Unapproved Use of Drugs or Devices: It is the policy of Science Care to require the disclosure of all references to unlabeled or unapproved uses of drugs or devices prior to the presentation of educational content. The audience is advised that this CME activity may contain reference(s) to unlabeled or unapproved uses of drugs or devices. Please consult the prescribing information for full disclosure of approved uses.



Evidence-Based Content: As a provider of CME accredited by the ACCME, it is the policy of Science Care to review & certify that the content contained in this CME activity is valid, fair, balanced, scientifically rigorous & free of commercial bias. Commercial Support Should any commercial support be received for this course, full disclosure will be made to the attendees prior to the start of the activity.

Questions?

For questions regarding the Webinar or to register by phone, contact Hope Kabik at 301-354-1769.

If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255.

For content questions regarding this Webinar, contact Anne Llewellyn at 954-254-2950 or email allewellyn@dorlandhealth.com.

*Dorland Health does not offer any refunds for the webinar.  All sales are final.

How Does the Webinar Work?

The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet and are available to print out before the program. This is like a talk-radio program with visuals on the Web. You and your team will be able to have a live Q&A with all the speakers.

More details on webinar equipment and connections