Case managers are at the center of care delivery for patients across the continuum. They serve as coordinators of care, educators, motivators, and are a critical link for the patient and families as well as physicians, pharmacists, clinical nurses, and other members of the care coordination team.

But what happens when case managers want to elevate their core competencies to take advantage of leadership positions and steady career advancement—which benefits the individual practitioner as well as the organization or practice as a whole?

In today’s changing healthcare landscape, the roles and competencies of case managers are shifting. Learn from a team of experts what you need to know to capitalize in this exciting time of change.

In honor of Case Management Week, the publisher of Case In Point, Case In Point Weekly, and a host of resource directories presents an exciting 90-minute online training session where individuals and teams can gain insight from four leading professionals on what skills and competencies nurse case managers will need to be effective in today’s dynamic and changing healthcare delivery system.

About the Webinar

The American healthcare system is evolving. Care is becoming more focused on wellness, disease prevention, health promotion and chronic illness management. In addition, healthcare reform will provide many more people with access to services. As a result, there will be a continuing increase in the demand for everyday care through new venues such as community health centers, professional home healthcare services, long-term care facilities, primary care providers’ offices, and nonemergency settings that are close to home.

Within these settings, case managers will be essential parts of ensuring access to coordinated care. Their clinical knowledge and leadership skills directly affect the quality of care that patients receive.  

As we all know, case management is a multidisciplinary practice. Yet according to the 2008 Case In Point Salary and Trends Survey [PDF], 94 percent of the practice is made up of nurses. As nurses are the largest segment of the healthcare workforce and the primary professional caregivers, the practice offers the greatest pool of professionals to become the next generation of case managers.

To maintain a healthy workforce, professionals need to find ways to achieve a work/life balance. Today, burnout and fatigue are problematic not just for ourselves but for our patients. In today’s fast-paced environment, how can you achieve optimal patient interventions while maintaining a positive and focused energy in your healthcare pursuits? Resilience theories, often directed to our patients, now teach us how to attain simultaneous personal satisfaction and improved patient quality. Understanding practice boundaries and the tools to refocus awareness and attention to one’s goals and objectives will promote career sustainability and a higher quality of intervention.

The Case In Point Webinar series convenes an expert faculty with a wide breadth of experience in academia, leadership and professional self-care. We also hear from a recent graduate who will share her vision for her nursing career as she enters the healthcare workforce.
 

Program Objectives

The goal of this program is to recognize the leadership skills case managers require to meet the array of challenges brought on by today’s changing and complex healthcare system.  After participating in the Webinar, you will be able to:

• Describe the leadership skills required for today and future case management professionals.
• Define professional resilience.
• Learn ways to address stress and avoid burnout to ensure you are performing at your optimal level.
• Learn how new graduates entering the healthcare system will help shape the future of the practice.
   

Our Webinar Will Answer These Questions:

• What factors are changing the healthcare system?
• Why is there a need for case managers to be leaders?
• What opportunities exist for case management leaders?
• How can I obtain constant professional development?
• How does stress impact patient care?
• What skills are needed for case managers to be productive and efficient in their roles?
• What opportunities are available for case management professionals to gain leadership skills?
• What are the expectations of employers for today’s case managers?
• How can new graduates entering the healthcare industry invigorate the practice?
• What are stressors that impact professionals?
• How can professionals reduce stress?
• How can professionals achieve life/work balance? 

Speakers:

	Marietta P. Stanton, RN, C, PhD, CCM, NEA, BC, CMAC, CNL Professor of Nursing and Assistant Dean, Graduate School, Capstone College of Nursing University of Alabama
	Dawn Bazarko, MPH, RN Senior Vice President, Center for Nursing Advancement UnitedHealth Group
	Ellen Fink-Samnick, LCSW, CCM, CRC Principal, EFS Supervision Strategies, LLC
	Elizabeth McPhee, RN Graduate, Portland Community College, Class of 2010
	Moderator: Anne Llewellyn RN-BC, MS, BHSA, CCM, CRRN Editor in Chief, Case Management Products Dorland Health, a Division of Access Intelligence

Who Should Attend

• Administrators
• Case Managers
• Clinical Nurses
• Disease Managers
• Disability Management Specialists
• Discharge Planners
• Directors
• Healthcare Educators
• Medical Directors
• Medical Providers
• Office Nurses
• Occupational Health Nurses
• Medical Management Directors and Supervisors
• Physicians (in all specialties)
• Physician Assistants
• Nurse Practitioners
• Social Workers
• Vocational Specialists
• Wellness Professionals
• Workers’ Compensation Professionals 

Purchase Options

Live Webcast Registration – $329

Webcast Recording on CD-ROM – $329

Live Webcast and CD-ROM – $389

Questions?

For questions regarding the Webinar or to register by phone, contact the Marketing Department at 301-354-1769.

If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255 or click here.

For content questions regarding this Webinar, contact Anne Llewellyn at 954-254-2950 or email allewellyn@dorlandhealth.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 *Dorland Health does not offer any refunds for the webinar.  All sales are final.

Continuing Education

Nurses: This program is approved for 1.5 contact hours for nurses by Commonwealth Educational Seminars (CES). As an APA approved provider, CES programs are accepted by the American Nurses Credentialing Center (ANCC). Every state Board of Nursing accepts ANCC approved programs except California and Iowa. However, CES is also an approved Continuing Education Provider by the California Board of Registered Nursing, (Provider Number CEP 15567) which is also accepted by the Iowa Board of Nursing

Certified Case Managers: This program is approved for 1.5 contact hours for case managers through the Commission for Case Manager Certification.

Disability Management Specialists: This program is approved for 1.5 contact hours through the Certification of Disability Management Specialists Commission.

Social Workers: This program is approved for 1.5 CE hours for Social Workers. Commonwealth Educational Seminars (CES) is approved as a provider for Social Work Continuing Education (ACE Provider #1117) by the Association of Social Work Boards (ASWB, 400 South Ridge Parkway, Ste B, Culpepper, VA 22701) www.aswb.org. ASWB Approval Period: 10/6/09-10/5/12.

Psychologists: Commonwealth Educational Services (CES) is approved by the American Psychological Association to sponsor continuing education for psychologists. Psychologists attending this program receive 1.5 CE hours credit. CES maintains responsibility for this program.

Licensed Mental Health Counselors/Certified Counselors: Commonwealth Educational Services (CES) is recognized by the National Board for Certified Counselors to offer CE credit. (#5596). The program is approved for 1.5 CE hours credit. We adhere to NBCC Continuing Education Guidelines. The following state Counseling Boards accept programs offered by NBCC approved providers as part of license renewal: AL, AK, AR, DE, FL, GA, IL, IN, IA, ID, IL, KY, LA, ME, MA, MT, ND, NE, NH, NM, NC, NV, OK, OR, RI, SD, TN, TX, WA, and WV.

How does the Webinar work?

The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet and are available to print out before the program. This is like a talk-radio program with visuals on the Web. You and your team will be able to have a live Q&A with all the speakers.

More details on equipment and connections