Cumulative Stress: Reversing the Trend in Healthcare Professionals
Strategies to Enhance Employee and Organizational Health

Wednesday, March 23, 2011 12:00-1:30 p.m. (EST)

A complex and demanding healthcare system has heightened the stress levels of our healthcare professionals. The consequences of this stress result in real and potential costs – from a personal cost to the professional and a financial cost to the organization to an overall quality cost to the patient.

At a time when organizations are striving to improve transitions of care, ensure quality and safety, and reduce escalating costs, having a healthy, focused and productive workforce is critical. How can this be achieved?

The Case In Point Webinar series brings together three leading professionals to share their expertise and insights on the impact of stress on the professional, the patient and the system as a whole. The faculty will share strategies to assist in alleviating the effects of cumulative stress so that healthcare professionals can achieve peak performance – and patients can reap the rewards.

Continuing education credits have been applied for nurses, case managers, social workers and disability management specialists.

Attend from your desktop or conference room. Invite your whole team to attend at one low price of $329 per location. Each registration comes with access to the archived version of the program and the materials until December 31, 2011.

About the Webinar

Healthcare professionals face increasing pressures to demonstrate their ability to guarantee that each patient receives appropriate, efficient, effective, high-quality care in a safe environment. There has been a great deal of research in this area. Experts at the Centers for Disease Control and the National Institute for Occupational Safety and Health have found that:

• Stress is linked to physical and mental health, as well as decreased willingness to take on new and creative endeavors.
• Job burnout experienced by 25% to 40% of U.S. workers is blamed on stress.
• More than ever before, employee stress is being recognized as a major drain on corporate productivity and competitiveness.
• Depression, only one type of stress reaction, is predicted to be the leading occupational disease of the 21st century, responsible for more days lost than any other single factor.
• $300 billion, or $7,500 per employee, is spent annually in the U.S. on stress-related compensation claims, reduced productivity, absenteeism, health insurance costs, and direct medical expenses (nearly 50% higher for workers who report stress).
• Stress can cause disruptive behaviors which have been attributed to medical errors, adverse events and patient safety.

Many assume that stressful working conditions are a necessary evil due to the fast-paced environment we work in today. Yet research findings challenge this. Studies of healthy organizations suggest that policies benefiting worker health also benefit the bottom line.

A healthy organization is defined as one that has low rates of illness, injury and disability in its workforce and is also competitive in the marketplace. The Case In Point webinar series will assist managers, directors, human resources professionals and others in how to recognize stress and how to ensure a healthy workforce to meet today’s ongoing demands.
 

Program Objectives

• Provide an overview of stress and the impact, if unchecked, it has on professionals, the system and the patient.
• Learn how healthcare professionals can reduce stress and achieve a life/work balance.
• Discuss the importance of finding balance between giving to others and caring for oneself in a stress-filled society.

 

Our Webinar Will Answer These Questions

• What is the definition of stress?
• How to understand when stress can be useful?
• Why the U.S. workforce is experiencing more stress today?
• What are the repercussions of unchecked stress?
• How does stress impact cost, quality and access of healthcare?
• Is one professional more susceptible to stress over another?
• Where can healthcare professionals find support to reduce stress?
• Is health/life balance important for employers to consider as they plan for growth and new models of care?
• What are employers doing to reduce stress for themselves as well as for their employees?
  

Speakers

Alan H. Rosenstein, MD, MBA Practicing Internist; Medical Director, Physician Wellness Services; Consultant	Beth Boynton, RN, MS Organizational Development Consultant; Author, Confident Voices: The Nurses Guide to Communication & Creating Positive Workplaces
Jorinda Margolis, LICSW Consultant and Trainer, Private Practice; Professor, University of New Hampshire	Moderator: Anne Llewellyn RN-BC, MS, BHSA, CCM, CRRN Editor in Chief, Case Management Products Dorland Health, a Division of Access Intelligence

 

Who Should Attend

• Clinical Nurses
• Case Managers
• Care Managers
• Discharge Planners
• Directors
• Disability Professionals
• Employers
• Employee Assistance Providers
• Geriatric Care Managers
• Healthcare Educators
• Human Resource Specialist
• Medical Directors
• Medical Management Supervisors
• Medical Providers
• Nurse Practitioners
• Office Nurses
• Patient Advocates
• Physicians (in all specialties)
• Physician Assistants
• Rehabilitation Professionals
• Social Workers

Purchase Options

• Live Webcast Registration – $329

• Webcast Recording on CD-ROM – $329

• Live Webcast and CD-ROM – $389

 

 

 

Questions?

For questions regarding the Webinar or to register by phone, contact the Marketing Department at 301-354-1769.

If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255 or click here.

For content questions regarding this Webinar, contact Anne Llewellyn at 954-254-2950 or email allewellyn@dorlandhealth.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 *Dorland Health does not offer any refunds for the webinar.  All sales are final.
 

Continuing Education

Nurses: This program is approved for 1.5 contact hours for nurses by Commonwealth Educational Seminars (CES). As an APA approved provider, CES programs are accepted by the American Nurses Credentialing Center (ANCC). Every state Board of Nursing accepts ANCC approved programs except California and Iowa. However, CES is also an approved Continuing Education Provider by the California Board of Registered Nursing, (Provider Number CEP 15567) which is also accepted by the Iowa Board of Nursing

Certified Case Managers: This program is approved for 1.5 contact hours for case managers through the Commission for Case Manager Certification.

Disability Management Specialists: This program is approved for 1.5 contact hours through the Certification of Disability Management Specialists Commission.

Social Workers: This program is approved for 1.5 CE hours for Social Workers. Commonwealth Educational Seminars (CES) is approved as a provider for Social Work Continuing Education (ACE Provider #1117) by the Association of Social Work Boards (ASWB, 400 South Ridge Parkway, Ste B, Culpepper, VA 22701) www.aswb.org. ASWB Approval Period: 10/6/09-10/5/12.

Psychologists: Commonwealth Educational Services (CES) is approved by the American Psychological Association to sponsor continuing education for psychologists. Psychologists attending this program receive 1.5 CE hours credit. CES maintains responsibility for this program.

Licensed Mental Health Counselors/Certified Counselors: Commonwealth Educational Services (CES) is recognized by the National Board for Certified Counselors to offer CE credit. (#5596). The program is approved for 1.5 CE hours credit. We adhere to NBCC Continuing Education Guidelines. The following state Counseling Boards accept programs offered by NBCC approved providers as part of license renewal: AL, AK, AR, DE, FL, GA, IL, IN, IA, ID, IL, KY, LA, ME, MA, MT, ND, NE, NH, NM, NC, NV, OK, OR, RI, SD, TN, TX, WA, and WV.

 

How Does the Webinar Work?

The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet and are available to print out before the program. This is like a talk-radio program with visuals on the Web. You and your team will be able to have a live Q&A with all the speakers.

More details on equipment and connections