Patient Empowerment: The New Mix of Patient Teaching and Healthcare Coaching
Innovative Models Achieve Sustained Success

Wednesday, January 26, 2011 12:00-1:30 p.m. (EST)

How can healthcare professionals improve their skills to more effectively educate and empower patients? The answer lies in new and innovative models of patient interaction. Today there are emerging creative and innovative educational techniques that healthcare professionals can incorporate into their practice to help them improve their skills and be more effective in interfacing with patients – and witness improved outcomes.

Empowering and engaging patients to take an active role in their health and healthcare is a goal of physicians, pharmacists, nurse practitioners, physician assistants, case/care managers, social workers, behavioral healthcare professionals, and others who care for patients across the continuum of care.

The Case In Point Webinar series brings together two leading professionals from the field of patient teaching and healthcare/wellness coaching to explore the latest trends and chart the similarities and differences between patient teaching and coaching. They will also provide insights into how healthcare professionals can improve their skills so they are more effective in educating and empowering their patients to understand their conditions and become active participants in designing the plan of care to meet their goals.

Continuing education credits have been applied for nurses, case managers, social workers and disability management specialists.

About the Webinar

Patient education is the process of providing verbal or written material to the patient to improve their understanding of their medical condition, providing instructions needed to manage their care so they can progress and prevent complications. Patient education also offers an understanding of disease processes and behaviors that contribute to or exacerbate conditions – and how, by changing those behaviors, complications and setbacks can be decreased and quality of life can be improved.

Healthcare/wellness coaching equips people with the skills, knowledge, and opportunities that they need to develop their capabilities to master well-being and avoid disease. Mastering health and well-being is a journey of personal growth. Yet as healthcare professionals, we have been programmed to focus on getting patients to comply with our advice rather than foster their personal growth. 

Today, most patient interactions are focused on numbers and deficits with little time spent on building a relationship with the patient that promotes self-efficacy and growth. Yet with models such as the transtheoretical model and the motivational interviewing paradigm we have started to think about how to assist patients to make lasting behavioral change which is the first step in improving health and wellness.

As the healthcare industry moves toward a patient-focused model, we are learning we need to understand the patients goals and discover new ways to help them reach those goals.

This webinar will provide insight into creative and innovative educational techniques each professional who interacts with patients can incorporate into their practice that will allow them to improve their skills and be more effective in educating and empowering patients.
 

Program Objectives

• Gain an understanding of the similarities and differences between patient teaching and coaching.
• Share creative ways to educate and empower patients as part of transitions of care processes.
• Learn how to evaluate if your teaching methods are effective.
• Gain insight into health and wellness coaching and the skills needed to incorporate techniques into your practice.

Our Webinar Will Answer These Questions

• What is patient-centered care?
• Why do we need to understand the goals of the patient to be effective in patient education?
• Why is health and wellness coaching becoming more and more popular in helping patients to change behaviors?
• Who are candidates to be health and wellness coaches?
• What skills are needed to be a health and wellness coach?
• What are some of the new tools healthcare professionals can use to educate patients in order to meet the individual needs of the patient?
• What is plain language and how does it apply to patient education?
• What challenges do patients face when they leave the hospital and how can effective patient teaching address these?
• What are some of the barriers to effective patient teaching that healthcare professionals face?
• How can these challenges be addressed with a new way of thinking about patient education?
  

Speakers

Who Should Attend

• Case Managers
• Clinical Nurses
• Discharge Planners
• Directors
• Documentation Specialists
• Employers
• Healthcare Educators
• Human Resource Specialist
• Medical Directors
• Medical Providers
• Office Nurses
• Medical Management Supervisors
• Mental Health Professionals
• Physicians (in all specialties)
• Physician Assistants
• Nurse Practitioners
• Registered Nurses
• Social Workers

Purchase Options

• Live Webcast Registration – $329

• Webcast Recording on CD-ROM – $329

• Live Webcast and CD-ROM – $389

Questions?

For questions regarding the Webinar or to register by phone, contact the Marketing Department at 301-354-1769.

If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255 or click here.

For content questions regarding this Webinar, contact Anne Llewellyn at 954-254-2950 or email allewellyn@dorlandhealth.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 *Dorland Health does not offer any refunds for the webinar.  All sales are final.
 

Continuing Education

Nurses: This program is approved for 1.5 contact hours for nurses by Commonwealth Educational Seminars (CES). As an APA approved provider, CES programs are accepted by the American Nurses Credentialing Center (ANCC). Every state Board of Nursing accepts ANCC approved programs except California and Iowa. However, CES is also an approved Continuing Education Provider by the California Board of Registered Nursing, (Provider Number CEP 15567) which is also accepted by the Iowa Board of Nursing

Certified Case Managers: This program is approved for 1.5 contact hours for case managers through the Commission for Case Manager Certification.

Disability Management Specialists: This program is approved for 1.5 contact hours through the Certification of Disability Management Specialists Commission.

Social Workers: This program is approved for 1.5 CE hours for Social Workers. Commonwealth Educational Seminars (CES) is approved as a provider for Social Work Continuing Education (ACE Provider #1117) by the Association of Social Work Boards (ASWB, 400 South Ridge Parkway, Ste B, Culpepper, VA 22701) www.aswb.org. ASWB Approval Period: 10/6/09-10/5/12.

Psychologists: Commonwealth Educational Services (CES) is approved by the American Psychological Association to sponsor continuing education for psychologists. Psychologists attending this program receive 1.5 CE hours credit. CES maintains responsibility for this program.

Licensed Mental Health Counselors/Certified Counselors: Commonwealth Educational Services (CES) is recognized by the National Board for Certified Counselors to offer CE credit. (#5596). The program is approved for 1.5 CE hours credit. We adhere to NBCC Continuing Education Guidelines. The following state Counseling Boards accept programs offered by NBCC approved providers as part of license renewal: AL, AK, AR, DE, FL, GA, IL, IN, IA, ID, IL, KY, LA, ME, MA, MT, ND, NE, NH, NM, NC, NV, OK, OR, RI, SD, TN, TX, WA, and WV.

How Does the Webinar Work?

The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet and are available to print out before the program. This is like a talk-radio program with visuals on the Web. You and your team will be able to have a live Q&A with all the speakers.

More details on equipment and connections