| Case in Point | CMRG | Patient Advocacy | OR Manager | DecisionBriefs | Wednesday, June 19, 2013 |
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The Future of Case Management Is Now: Investigating New Models and Trends
Improving the Delivery of Care Through Coordinated Paradigms
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During this time of upheaval in the healthcare system, the practice of case management is far from standing still. New models, techniques and delivery paradigms are emerging to counter the changes stemming from healthcare reform and other quality-based trends like value-based purchasing, pay-for-performance and consumer-driven healthcare.
Amid these changes, case management holds the potential to effect change from a fragmented, uncoordinated and costly healthcare system to a streamlined delivery arena combining the coordination of providers and payers to ensure that care is evidence-based, patient- and family-centered and cost-effective.
In honor of Case Management Week, Case In Point has brought together three leaders in tune with trends and strategies that are changing the face of healthcare delivery – all from the perspective of new-age case management programs and protocols.
By attending this training session you will:
- Understand how new and emerging models will improve the delivery of care.
- Learn managed care-based strategies aimed to meet the demands of the newly insured while improving health and healthcare and containing costs.
- Explore consumer-driven healthcare and the opportunities it will bring to case managers.
- Realize the importance of "progression of care" delivery models.
About the Webinar |
Case managers are in an excellent position to take the lead in managing complex patient care processes and ensure coordination of care within diverse and often disjunctive settings. With a down economy, high unemployment rates and efforts to control spending changing the delivery of care, the skills that case managers bring are in high demand. In this webinar we look at three trends that call for case managers to step up to the challenge and use all of their skills to meet the demands impacting the system.
With healthcare spending over $2.5 trillion dollars, intense efforts to control spending are front and center for payers, providers and consumers. According to the Centers for Medicare and Medicaid Services, hospital care and physician/clinical services combined account for half (51%) of the nation’s health expenditures. As a result, hospitals and providers are under intense scrutiny in efforts to control costs. Progression of care is an approach organizations are using to manage the complexities of the fragmented care delivery and contain healthcare costs.
With the passage of health reform, insurance payers and providers are trying to find ways to handle the 40 million uninsured Americans who will gain coverage in 2014. Managed care case managers will play an important role in ensuring the delivery of care and resources are used appropriately. They will be called on to educate and empower consumers and provide tools that encourage them to take responsibility for their health and healthcare.
Last, as consumers become increasingly responsible for the cost of healthcare they are asking questions and demanding answers as to how they can use their healthcare dollar as efficiently as possible. Many are starting to realize the system is complex and difficult to understand and are searching for professionals to assist them in navigating the healthcare system.
These trends and challenges can be energizing for case management professionals who use their clinical and professional skills and reclaim the energy and passion that led them into the healthcare field.
Program Objectives |
- Define progression of care.
- Identify the key strategies case managers will need to implement to assist consumers in using newfound coverage to improve health and healthcare efficiently and effectively.
- Explore new models of case/care management to meet the demands of consumers who want to understand their care options and their healthcare dollars effectively.
Our Webinar Will Answer These Questions |
- How will economic challenges impact the practice of case/care managers?
- What skills and competencies will case managers need to develop to meet today's demands?
- How will case managers maintain the core functions of the practice when being called to take on more and more responsibilities that extend beyond the practice of case management?
- What new opportunities are open to case managers.
- What new models of case management will emerge to help to improve quality of care?
- How will case managers get the word out to consumers, physician practices as to the value they bring in improving the delivery of care?
- What preparation do case managers need to reach their full potential as members of the care coordination team?
Faculty |
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Moderator: |
Stefani Daniels, RN, MSNA, CMAC, ACM, is the founder and managing partner of Phoenix Medical Management Inc. She is a former hospital executive, chief nursing officer and senior consultant with Johnson & Johnson. Stefani held faculty appointments at University of Pennsylvania, Nova Southeastern University in the Graduate Division of the School of Business and Entrepreneurship, and Columbia University in New York. She serves on the editorial board of Lippincott's Professional Case Management journal and is a popular speaker at national and regional conferences. Stefani is a contributing author to the 2nd edition of CMSA's Core Curriculum and is the co-author of the text The Leader’s Guide to Hospital Case Management.
Catherine Mullahy, RN, BS, CCM, CRRN the President and Founder of Mullahy & Associates, is a consultant to case management firms, healthcare providers, case management technology solution providers, government agencies and academia, as well as a regular speaker. Ms. Mullahy authored The Case Manager’s Handbook, now in its fourth edition. It is widely used throughout the United States and Canada in graduate and undergraduate nursing and health management courses. American Journal of Nursing magazine named the book the 1998 "Book of the Year." Editor of The Case Manager, she also serves as contributing editor for Case Management Advisor. Ms. Mullahy is a past president of the Case Management Society of America and a past chair of the Commission for Case Manager Certification. Her direct case management experience spans many environments, from home, hospital and hospice to critical care settings.
Mary Jane McKendry, RN, MBA, CCM, is the Vice President of Clinical Affairs and a member of the Executive, Senior Leadership Team for Network Health, Inc., a Massachusetts Managed Medicaid and Low-Cost Health Insurance Plan. She is responsible for the Medical Management, Behavioral Health, Integrated Care Management, Disease Management, Population Health and Wellness Outreach, Clinical Support, and Quality Management Departments for the organization. Mary brings with her over 30 years of experience in healthcare, with more than 15 years in managed care. Her broad experience spans the healthcare arena and she is recognized as an expert in medical management design and operations including integrated care management, care transitions, and quality management.
Who Should Attend |
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Purchase Options |
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- Live Webcast Registration – $329 (per-site fee)
- Webcast Recording on CD-ROM – $329
- Live Webcast and CD-ROM – $389
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Questions? |
For questions regarding the Webinar or to register by phone, contact Hope Kabik at 301-354-1769.
If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255.
For content questions regarding this Webinar, contact Anne Llewellyn at 954-254-2950 or email allewellyn@dorlandhealth.com.
*Dorland Health does not offer any refunds for the webinar. All sales are final.
How Does the Webinar Work? |
The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet and are available to print out before the program. This is like a talk-radio program with visuals on the Web. You and your team will be able to have a live Q&A with all the speakers.
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