Guidance on How to Become a Health Literate Organization
Expanding on a 2-page precursor, the Intitute of Medicine has published the discussion paper, "Ten Attributes of a Health Literate Health Care Organization." The paper presents 10 attributes that exemplify a health literate health care organization, the evidence to support the attributes, and concrete implementation steps.

http://iom.edu/Global/Perspectives/2...ttributes.aspx