Next week is Case Management Week. I hope you and your colleagues are making plans to celebrate the important work that you are doing in your organization. It used to be said that “Case management is the best kept secret in healthcare.” Today, that quote is no longer relevant as case management and care coordination are touted as key tools that can be used across the continuum to improve quality, ensure evidence-based medicine is in place to treat and manage patients and contain escalating healthcare costs.
Documenting your outcomes and sharing the results internally as well as in the public domain is important so that your role is understood, valued and understood by physicians, other healthcare professionals and, most importantly, consumers. This theory is the basis on which the Case In Point Platinum Awards
were developed. The Case In Point Platinum Awards provides a platform
for professionals across the continuum to share the creative and innovative work being put into place that is changing the delivery and payment of care in all settings.
Last year, the celebration was held at the National Press Club where Al Lewis, the luncheon keynote speaker, shared his insights into “Why No One Believes the Numbers
.” Mr. Lewis left the audience thinking about how outcomes are calculated and how to improve the process so that their numbers are believable and provide true insight into the work they are doing. Today, as healthcare becomes more and a more transparent, documenting outcomes in a systematic and believable way is essential as consumers and others who spend money on healthcare are demanding it.
If you attended the 2012 Platinum Awards Luncheon you will be pleased to watch the slideshow
from the day that highlights the event. If you did not attend, gather your team and watch the slideshow together as it will give you a glimpse into the day and the proud moments captured in the faces of individuals and teams doing innovative and creative work.
What I remember most from looking at these images were the words that were shared about the individual programs from the finalists as I went around and met those who attended the event. The passion and the commitment were evident, whether they were an awards winner or an honorable mention. It was a humbling experience to be in a room with so many people who are committed to their work and to doing something that is making a difference.
After the Platinum Awards Program, the Dorland Team held a debriefing to share reactions on how the day went and what we could do to improve the program in 2013 while things were fresh in our minds. One of the things we realized was that we needed to provide a way to allow the finalists to share their expertise in an expanded manner as so many of the programs were needed to be shared as they could be replicated across all settings. Also, as the awards program is set up, only those who were finalists felt the need to attend the event. We wanted to find a way to provide value for others to attend the event as there was so much expertise in the room that needed a way to get communicated.
As a result of this brainstorming session, we are working to put these suggestions into action by expanding the program into a day-and-a-half event. This will allow us to hold the traditional celebration luncheon, while providing a forum where the selected finalists will share the exciting work they are doing so that others at the point of care can learn about best practices that are relevant to their practice. More information will be coming on the venue and details of the conference, but for now, talk to your colleagues and decide what categories you and your team are going to submit. To learn more about the categories and the entry process, visit the Case In Point Platinum Awards
Have a great week!