2012 Care Coordination Summit - Now Available On Demand ... And At Your Fingertips
The 2012 Care Coordination Summit, New Delivery Models Transforming Healthcare is now available as an eLearning course. This robust learning event for professionals responsible for care coordination across the continuum of care can now be viewed antime you need.
This eLearning course includes all of the cutting-edge sessions from the live event, including presentations from Center for Advancing Health President, Jessie Gruman, the U.S. Department of Health and Human Services' Chief Medical Officer, A. Seiji Hayashi and figures from leading organizations like Medicare & Medicaid Services and Kaiser Permanente -- from any place you have an Internet connection
The Care Coordination Summit encourages collaborative, quality healthcare throughout the continuum -- so bring your team together and view the can't-miss sessions as a professional development activity within your organization.
And don't forget -- the Care Coordination Summit grants 6.5 contact hour for nurses, social workers, certified case managers, psychologists, and licensed mental health counselors and 6.5 contact hours for certified disability management specialists through Dorland Health's new e-learning platform.

Find out more about Continuing Education Credits.
Consider the burning trends in healthcare – penalties for readmissions, incentives for collaborative delivery, confusion about accountable care organizations and the implementation of patient-centered medical homes, a renewed focus on wellness – and what springs forth as the constant theme (aside from the large dollar amounts at stake)?
At the heart of all these changes, there's a movement toward united care across the continuum. For frontline practitioners, this means new roles, collaborations and initiatives.
The 2012 Care Coordination Summit -- the only event designed for all members of the care coordination team -- delivers insights, trends and analysis from industry thought leaders on the crucial topics and delivery models that care coordinators need to keep pace with in our changing healthcare environment.
If you work in managed care, acute care, the military, long-term care, behavioral health, rehabilitation, home care, or another setting through which consumers access healthcare, you don't want to miss this opportunity to gain valuable insight and tools to improve the performance of your organization.
And now you can take part in the Summit anywhere you have an Internet connection. Register today and start learning from experts at the point of care who are advancing solutions and meeting challenges through innovative best practices.

| Opening Keynote: Four Things Patients Want You To Know About Our Engagement in Our Care
The topic of patient engagement has one meaning for clinicians – and something very different for patients. As consumers of healthcare, patients' notions can vary widely when it comes to what engagement entails, why we should be engaged, and the steps and practices we can take to engage most effectively. Dr. Jessie Gruman will cover patient engagement from the most important perspective – that of the patient. Dr. Gruman will discuss the challenges patients face in engaging in their care as well as approaches to overcoming some of the biggest obstacles that stand in the way of comprehensive engagement.
Faculty:
Jessie Gruman, Ph.D
President,
Center for Advancing Health
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| Health Information Exchanges: The Key to Care Coordination
Gaining access to patient data is a challenge for many healthcare organizations. Silos of data within hospital systems, outside of networks and across a community can prevent physicians and other members of the care coordination team from obtaining a clear, concise view of the patient’s medical history and plan of care.
In today’s world, health information exchanges are no longer just an option. To achieve meaningful use of health information technology, organizations must exchange information to coordinate care electronically and collaborate with other members of the patient's care team. This session will review health information exchanges – where we are today and where we are headed – and the many ways that the secure exchange of health information will improve the delivery of healthcare.
Faculty:
Terri M. Ripley, MIT, CPHIMS, FHIMSS
Director of Systems and Programming and ARRA Coordinator
Centra Health
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| Transforming Healthcare Through New Models of Care: ACOs, Medical Homes and Healthcare Exchanges
Healthcare professionals, providers and payers are scrambling to forge alliances and create new models for delivering reliable care more affordably – with everyone spurred on by the perfect storm of rising healthcare costs, shrinking Medicare and Medicaid reimbursements, and growing requirements of the new national healthcare law. The good news is that these collaborative efforts are producing fertile models of care that focus on aligned services and are producing significant outcome gains. This session will cover new models of care – including accountable care organizations, medical homes and community centers – and the resulting impact on the care coordination team.
Faculty:
A. Seiji Hayashi, MD, MPH, FAAFP
Chief Medical Officer
Bureau of Primary Health Care, Health Resources and Services Administration (HRSA)
U.S. Department of Health and Human Services
Stephen Perkins, MD
Vice President, Medical Affairs
University of Pittsburgh Medical Center Health Plan
Tamara L Pruett, RN, CPHM, IQCI
Director of Case Management
Banner Baywood and Banner Heart
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| Innovations Between Health Plans and Providers to Improve Care Coordination and Transitions of Care
Patients with chronic conditions often need care from numerous physicians and other medical professionals across multiple settings of care. These patients often transition between hospitals, nursing homes, home health agencies, doctors’ offices and home to obtain the services they need. Studies show that such transitions can jeopardize patient safety and quality of care as a result of incomplete and/or inaccurate transitions of care and uncoordinated care. Learn how organizations are using innovative programs to improve transitions of care that are resulting in reduced readmissions and other inefficiencies that contribute to escalating costs.
Faculty:
Annette C. Watson RN-BC, CCM, MBA
Senior Vice President of Community Transformation
Taconic IPA
Mary Nanson, RN, MS
Director, Case Management
University of Maryland Medical Center
Susan Porretta, BS, RN, FAHM, IQCI
Director, Health Services Utilization Management
Bravo Health
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| Lunch and Luncheon Keynote Presentation:
Becoming Ginger Rogers…How Ballroom Dancing Made Me a Happier Woman, Better Partner and Smarter CEO
As you go about your daily routines, providing vital services for a diverse patient population, what’s the one thing that almost always takes a back seat? Is it the quality of care we provide? Is it something pertaining to our co-workers, clients or families? No – it is usually our own personal health and well-being. The ability to consistently provide care at high levels starts with the need to take care of ourselves – and to prevent job fatigue, burnout and poor outcomes, both professionally and personally. Our luncheon keynote speaker will share how ballroom dancing made her a happier women, better partner and smarter CEO.
Faculty:
Patrice Tanaka
Co-founder, Co-chair, Chief Creative Officer and WhatCanBe Ambassador
CRT/Tanaka
Related: How Your Career Will Prosper with a Me-First Attitude
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| Value-Based Purchasing: Merging Quality and Patient Satisfaction
One of the most positively received elements of the Patient Protection and Affordable Care Act (PPACA) has been the Value-Based Purchasing (VBP) program. The main goal of VBP is to compensate hospitals and other providers according to their ability to deliver quality healthcare across various core measures. By rewarding the best performers and penalizing the worst, this formula should encourage improved care and decreased waste. Find out what is coming and how two organizations are making the right gains to be on the winning side of the equation.
Faculty:
Joni Bokovoy, DrPH, RN
Assistant VP, Healthcare Improvement and Research
Adventist Health
Liz Goldstein, Ph.D,
Director of the Division of Consumer Assessment and Plan Performance
Centers for Medicare & Medicaid Services
James Merlino, MD
Chief Experience Officer of the Cleveland Clinic Health System
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| Improving Care Coordination for the Dual Eligible Patient
Dual eligibles are among the most challenging populations for Medicaid and Medicare, due to the high incidence of multiple chronic conditions, socioeconomic disparities, and limited coordination between the programs. This population is expected to grow significantly under the Patient Protection and Affordable Act with a major focus of the law expanding coverage to those most at risk. Payers and providers are working to learn more about this population and develop patient-centric care plans to meet the needs of this challenging population. Hear from two organizations making strides and improving outcomes for the dual eligible population.
Faculty:
Karen Paradiso RN, BSN Vice President of Client Services for Pharos Innovations
Ronald J. Shumacher, MD, FACP, CMD
Chief Medical Officer for Optum Post-Acute Care
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Engaging Consumers in Health and Wellness
Chronic diseases, such as heart disease, cancer, stroke and diabetes, account for an astronomical 75 percent of the nation’s health spending. Often due to economic, social and physical factors, too many Americans engage in behaviors – such as tobacco use, poor diet, physical inactivity, and alcohol abuse – that lead to poor health. Learn what innovative practices payers and providers are utilizing to better engage consumers in changing behaviors to improve health and wellness.
Faculty:
Julie O'Brien, BSN, RN, MS
Vice President/Chief Operating Officer
AliCare Medical Management
Patrice Smith
Director of Public Relations at the National Program Offices of Kaiser Permanente
Ashley Reynolds, MSN, RN, ACSM-HFS
Health services operations for U.S. Preventive Medicine
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