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Emotional Intelligence: Quantitative Proof PDF Print E-mail
Written by Vergil L. Metts, PH.D.   
Monday, 01 December 2008 07:00

The case for emotional intelligence in case management

Maybe you’re like me: a skeptic at heart, not easily swayed by new ideas. As intriguing and intuitive as something may sound, as compelling as its anecdotal evidence, I need the hard data to fully take the bait.

So after reading the first two stories in this series on management — the first discussing organizational health (February/March 2008) and the second investigating emotional intelligence (April/May 2008) — the more bottom-line-oriented of you may still be wondering, “OK, so what?” That is the question I will answer in this article. Actually, I will answer four questions:

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A Guide to Referrals PDF Print E-mail
Written by Elizabeth E. Hogue, Esq.   
Wednesday, 01 October 2008 07:00

What case managers need to know about referring physicians and post-acute providers

Discharge planners and case managers may encounter physicians who insist upon making referrals to specific post-acute providers. These physicians may serve as medical directors or provide consulting services to the providers to whom they insist upon making referrals. Are these types of arrangements appropriate?

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Caring for Caregivers PDF Print E-mail
Written by Laura Brumm, MSN, RN, CCM   
Wednesday, 01 October 2008 07:00

Those who provide care are often at need themselves

Caregiver burden is a growing public health concern. Recent estimates reveal that more than 52 million caregivers are providing long-term care in the home setting. These numbers are expected to rise further as more baby boomers enter the retirement age.

Many caregivers are elderly, with healthcare needs of their own. One quarter of all care- givers are between the ages of 65 and 74, and 10 percent are older than 75. The family and not the formal healthcare system provides 80 to 90 percent of care to the chronically ill and injured, and to elderly family members, with services such as medical and nursing care, transportation, shopping, cooking, cleaning, and assistance with activities of daily living.

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