The Guide to Patient-Centered Communication:Physicians, nurses, case managers, disability management specialists and other members of the care coordination team need to become familiar with techniques that promote patient-centered communication which includes "shared decision making". See how this powerful tool can be incorporated into your practice.
This e-learning course brings it all together. It explores venues where case managers are practicing; looks at legislative activities that impact the practice; and discusses tools and principles utilized by case managers across the broad healthcare landscape. Earn CEs »